Post-Implementation Review of the National Telehealth Service
In 2017, the Ministry of Health commissioned Litmus to undertake a three year evaluation of the National Telehealth Service, an integrated platform to deliver free advice, information and support from trained health professionals. The service is delivered by Homecare Medical. This report is the Post Implementation Review. It assesses the establishment and implementation of the service in the first year of delivery from November 2015 – November 2016.