Review of the Code of ACC Claimants’ Rights: Year One Review

Project description

The Accident Compensation Corporation commissioned Litmus to undertake a review of ACC Code of Claimants’ Rights. The results of an interim one-year review of the Code are detailed in this report. The Year One Review aimed to enable ACC to make general improvements to Code operation before the external evaluation in 2005 (e.g. processes, communication of the Code, and effectiveness).

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